Customer Relationship Management (CRM)

Precise Business Solutions offers tailored CRM solutions that provide an end-to-end solution to the customer lifecycle.

Epicor produces only the best in ERP software – and the company’s CRM solutions are no exception. Designed specifically to help businesses edge ahead of rivals, Epicor CRM offers a 360-degree view of the customer.

However, it doesn’t just stop there. The system is also built to optimise relationships with suppliers and partners to provide a streamlined service across the entire customer lifecycle.

Businesses can use Epicor CRM to leverage the crucial data within their organisation, gaining insight into customer trends and helping guide marketing strategies.

Employees can access the system from any mobile device while on the move, giving them the flexibility they need to enhance customer service wherever it is needed.

The key benefits of Epicor CRM allow companies to:

  • Optimise responsiveness to improve customer retention
  • Attract new customers while retaining existing ones
  • Automate marketing and messaging processes
  • Collaborate more effectively across the business
  • Support active and mobile sales staff

If you would like to learn more about Epicor CRM, please get in touch with Precise Business Solutions today